Last updated: 5 July 2026
Translayo is operated by Translayo Ltd., a company based in Cyprus. This Privacy Policy explains how we collect and use personal data when you visit translayo.com, contact us, subscribe to updates, or use app.translayo.com.
If you have questions about privacy or data protection, contact us at privacy@translayo.com.
We may collect contact and enquiry information, such as your name, email address, company name, website URL, message, and any details you choose to send to us.
If you create an account or use app.translayo.com, we may collect account information, login details, subscription information, billing details, product usage information, support requests, and technical information needed to provide and secure the service.
We may also collect basic technical information such as IP address, device and browser information, pages visited, referring pages, and interactions with our website or app.
We use personal data to respond to enquiries, provide and improve Translayo, manage accounts and subscriptions, process payments, send service messages, provide support, protect our systems, understand website performance, and send marketing communications where permitted.
We process personal data where it is necessary to perform a contract, respond to a request, meet legal obligations, protect our legitimate business interests, or where you have given consent.
We may use cookies and similar technologies for essential website functionality, analytics, performance measurement, marketing, and advertising.
We may use Google Analytics, Microsoft Clarity, and Meta Pixel to understand how visitors use our website, improve our pages, measure campaigns, and support advertising. These providers may process data such as device information, browser information, pages visited, interactions, and cookie or similar identifiers.
Where required, non-essential analytics and advertising cookies should only be used with consent. You can control cookies through your browser settings and any cookie controls provided on the website.
We may use Klaviyo and HubSpot to manage contacts, leads, email marketing, customer communication, and CRM activity. If you subscribe to marketing emails, you can unsubscribe using the link in our emails or by contacting us.
Payments for Translayo may be handled through app.translayo.com using Stripe and PayPal. Payment providers process payment information according to their own terms and privacy policies. Translayo does not need to store full card details.
We may share personal data with trusted service providers that help us operate the website, app, hosting, analytics, advertising, CRM, email, payment processing, security, and support. We may also share data where required by law, to protect our rights, or in connection with a business transfer.
Some providers may process data outside Cyprus or the European Economic Area. Where required, we use appropriate safeguards for international transfers.
We keep personal data only for as long as needed for the purposes described in this Privacy Policy.
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the use of your personal data. You may also have the right to data portability and to withdraw consent where processing is based on consent.
To exercise your rights, contact privacy@translayo.com. We may need to verify your identity before responding.
We use reasonable technical and organisational measures to protect personal data. No system is completely secure, but we work to reduce risk and protect the information entrusted to us.
If you have a privacy concern, please contact us first so we can try to resolve it. You may also contact the Cypriot Data Protection Authority, the Office of the Commissioner for Personal Data Protection, if you have unresolved concerns.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.
